Create a ticket
Customers who use Premium plan are eligible to use our support. If you have a problem or a question, you can write a ticket or contact our agents through live chat.
- To create a ticket go to Help Center.
- Go to Create a ticket.
- Write a subject of your problem. Be as precise as you can. This will help to assign the ticket to the agent with the right qualification.
- Write a description of your problem.
- Send it.
The tickets will be answered in 24 hours during workweek.